[Patience]
What are three signs of impatience?
[Patience]
What can you do to improve your patience:
[Patience]
What is Interpersonal Patience?
[Patience]
We feel impatient when something doesn’t go according to:
1 out of 6
[Empathy/Listening]
Which of the following is a way to fully understand what is being communicated?
[Empathy/Listening]
How do you support the other's self-expression while listening?
[Empathy/Listening]
Which of the following is not a quality of the “rapport” between an interviewer and an interviewee?
[Empathy/Listening]
Empathy is not
[Empathy/Listening]
Which of the following is not a downside of empathy?
2 out of 6
[Emotional management/Self control]
What is the meaning of self-control?
[Emotional management/Self control]
Emotions are:
[Emotional management/Self control]
Which of the following statements about self-control is NOT true?
[Emotional management/Self control]
Which of the following is NOT an example of a lack of self-control?
[Emotional management/Self control]
Your client has rescheduled his/her appointment again at the last minute. This is not the first time you've canceled your prior engagements to accommodate this client's schedule. It leaves you greatly inconvenienced and irritated, but this is a very important client for your company. Then:
3 out of 6
[Sensitivity]
What environment/place should the counselor choose for the first meeting with a client and for sensitive issues?
[Sensitivity]
Imagine you are doing a consultation and you would like to know something about the background of the person. Do you ask the person about what he/she has experienced during the journey to the host country?
[Sensitivity]
What would be a good option for a trauma-sensitive excursion you could take with a group of migrant women?
[Sensitivity]
What kind of method could you use to deal with difficult or sensitive issues in a group of migrant women?
[Sensitivity]
During a conversation it turns out that a client does not understand me. How do I respond and convey my content?
4 out of 6
[Ask for help]
Why is it important to encourage people to get help?
[Ask for help]
In what kind of situations should you ask for help?
[Ask for help]
Name some reasons why it can be difficult for some people to ask for help.
[Ask for help]
How can you best find help?
[Ask for help]
If your client comes to very upset about a problem and you are not sure if you can solve it, what should you say?
5 out of 6
[Having a positive attitude]
What this positive attitude actually means?
[Having a positive attitude]
What are some traits of positive attitude people?
[Having a positive attitude]
Why some people are having a hard time being optimistic and having a positive attitude?
[Having a positive attitude]
How can we help people think and behave in a more positive and optimistic way?
[Having a positive attitude]
Which of the following is an example of positive thinking?
6 out of 6